Returns & Exchanges

At Jinx, we want you to love every piece you wear, which is why we offer a 30-day window for returns and exchanges on all items in their original condition. Whether the fit isn't right or you've changed your mind, our streamlined process ensures your satisfaction remains our top priority.

Return Process

• 1.
  Initiate Your Request

  Visit our online portal and enter your order number and zip code to select the items you wish to return or exchange.

• 2.
  Package Your Items

  Place the unworn items with original tags attached into the original shipping bag or a durable box of your choice.

• 3.
  Attach the Label

  Download and print the prepaid shipping label provided via email and secure it firmly to the outside of your package.

• 4.
  Drop Off and Track

  Hand your package to the designated carrier and keep your tracking number handy until your refund or exchange is processed.